Please notify the screener if you have any implanted medical devices, such as an artificial hip or knee, bone shafts, cranial plates, shrapnel, staples, pins, or metal parts that may set off the metal detector alarm. 4201. There is ease to get in and out and the rental cars are right onsite. Trip Check Contact your airline for items left onboard your aircraft. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. Be sure to allow additional time for potential lines at the counter. 7000 NE Airport Way Be sure to allow extra time for possible road congestion and parking. KBFM. Related Links: If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. @TSA. People serving a higher mission or searching for stability. In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. The indoor pet relief areas are located post-security. One is located near Gate C4 and the other is located near gate D2. This applies to both carry-on and checked baggage. Checked Luggage Contact your airline for the number of bags allowed as well as weight and size restrictions. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. Alamo, Budget and Thrifty car rental agencies are located off-airport and provide shuttle service to their locations. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. 3/4/2015. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. Each concourse is labeled alphabetically, and gates are numbered sequentially within each concourse. Ex-felon Seretse Clouden, 42, was arrested for trying to board a flight from Newark armed with an AR-15, handguns, Taser and bogus US Marshalls badge, but was caught at the luggage check-in. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. The airport's parking staff will gladly provide free assistance 24/7. Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. Media Contact public affairs. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. Taxis are located on Island 3 on the lower roadway outside of baggage claim. Can anyone assist me? 2522 SE Jesse Butler Cir Ste . At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. The screening equipment will not affect digital cameras and electronic image storage cards. This is true even if an animal carrier is not required by the airline. Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. Mobile Check-in Barcode scanners are located at both security checkpoints to scan boarding passes that your airline has sent directly to your mobile device. All prescription and nonprescription medications including eye drops, contact lens solution and cough syrup, are allowed in carry-on luggage. If this is an emergency, call 9-1-1. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. U.S. Department of State - Bureau of Consular Affairs website. Yes, there are three pet relief areas: one outside and two inside the terminal. Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . What is the address for Portland International Airport? Follow the signs near carousel 2 in baggage claim. U.S. Department of State / The Bureau of Consular Affairs Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. Security checkpoint questions? If you believe you left an item in the Portland Jetport terminal, please complete the form below. For information regarding prohibited items and screening The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . Directions. How do I purchase an airline ticket or change my current reservation? For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Pet waste bags and receptacles are provided for your convenience. Travel & Transportation Portland, OR flypdx.com Joined February 2009. County Office is not affiliated with any government agency. IDEMIA TSA Pre-Check enrollment is closed Saturday and Sunday. . When do the airline ticket counters open? If thats the case, you are welcome to step inside and give them the help they need. These locks are available at PDX and travel stores nationwide. Related Links: ', Portland International Airport7000 NE Airport Way Portland OR, 97218. For specific carry-on item information and size restrictions, contact your airline. Eligible mileage program cards are listed below. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. Phone number (877 . PDX Parking . Jackson County Airport Authority 1000 Terminal Loop Parkway Medford, Oregon 97504 If thats the case, you are welcome to step inside and give them the help they need. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Contact your airline for opening and closing times. Request a TSA official for a speaking engagements. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. The official guide to Oregon travel and tourism information. No, there is not. You can view it on the terminal map under 'Mail Drop. *Please note: this email account is monitored Monday-Friday. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. Ground Transportation You may not leave your vehicle unattended. A passport and other documentation may be required for your children if they are traveling internationally. You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. Check with your airline regarding mobile check-in requirements and other check-in alternatives. I'm traveling with medical devices. You will not need to remove suit jackets or blazers unless requested by the screener. Transportation Security Administration's (TSA) website. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. The downside is that the airport offers very limited food service options. TSA Health/Disability/Medical Device Notification Card. The post-security pet relief areas are located on Concourse C adjacent to the Alaska Lounge and on Concourse D across from gate D5. To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. Portland International Airport What is the least expensive parking at the airport? Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. 5/5 . Tip: for most airlines, you'll find their pet policies by searching for 'pet' on their website. PWM NAC Procedures Working Group Meeting- Thursday March 2, 2023 at 5pm Contact your airline for questions regarding specific ID requirements for travelers under 18. The Economy Lot is the least expensive parking option at PDX. Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. When using pet relief areas, animals must remain on a leash. Please be sure to remove personal items attached to the outside of your checked baggage before coming to the airport. Please make prior arrangements with the parking office if your vehicle will be parked for more than 30 days, or more than seven (7) days for motorcycle parking. Please contact your Airline for airline information. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The airport's lobby is open 24 hours a day, 7 days a week. Curbside check-in is currently closed. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Airlines will often allow only a limited number of animals in the cabin of the aircraft on a given flight, travelers are advised to call their airline and reserve a space for a traveling animal. For extra speed and convenience, complete the online application before arriving at PDX. Passengers traveling with medication and/or medical issues should be aware of the following Transportation Security Administration guidelines: You must declare medications to TSA at the screening checkpoint if they are liquid, gels or aerosols, and they are: Medical Considerations If you have medical documentation regarding your medical condition, you may present such information to the security checkpoint screener to help inform them of your situation. Trained service animals are allowed in the airport any time. We recommend that travelers arrive 3 hours before all departing international flights. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Mulino Airport - Oregon Department of Aviation, Americans with Disabilities Act (ADA) Coordinator, By phone via our noise hotline at 503.460.4100 (OR), or 800.938.6647 (WA). You can find more information about location, access and pricing at https://www.flypdx.com/Parking. Federal government websites often end in .gov or .mil. Airline Information Someone from our customer service department will be in touch soon to follow up. You can catch the TriMet MAX light rail train on the south end of the lower roadway. It is a good idea to attach your name, address and telephone number to your computer and other electronics. To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle. Members enter the United States through automatic kiosks at select airports. No reservations are taken for the parking garages or Economy Lot. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. PDX Parking. For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. Travel Resources: What to Know Before You Go (TSA) Liquids 3-1-1 Rule (TSA) The Transportation Security Agency (TSA) and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. Check directly with your air carrier or cargo company for the location of their office. Submit a claim for lost/damaged items or personal injury. Both rooms are ADA compliant and accessible. The charge is $4 per hour with a maximum of $24 per day. Related Links: Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. Airline ticket counter and checkpoint hours vary. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. TSA at the UNited Terminal has one Pre-Check line and typically 2 or 3 regular lines. It is a food desert. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. Airport status is only available for US airports. Get CLEAR. . First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. We are always interested in what you have to say. Direct Contact Information DHS Mailing Address Doesn't compare to PDX but still a decent airport experience. Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. TSA does not require children under 18 to provide identification when traveling within the United States. Toll free airline phone numbers If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. Third party advertisements support hosting, listing verification, updates, and site maintenance. You can contact the parking office at 503.460.4848. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Charges may apply. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. The Port of Portland complies with and enforces applicable state and federal laws. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. Airline Information Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). TSA Airport Lost and Found Phone Contacts. The packaging on the locks indicates whether they can be opened by TSA. Airlines Serving PDX Marked disabled parking spaces are located on each floor of the parking garage near the elevators. . Phone number (541) 504-3499. Email: TSA-ContactCenter@tsa.dhs.gov Toll Free: 1-866-289-9673. The young woman who works there was extremely friendly, efficient and helpful. please call the Transportation Security Administration (TSA) or visit . Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. Only one person may be allowed to accompany a special-needs passenger to or from the gate. Can I confirm that a family member or friend is on a flight? Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. We know some travelers need a little assistance getting on their way. Always. www.tsa.com. TDD: 1.800.815.4636. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. Airport Administration. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . 503.460.4234 or toll free 1.877.739.4636 - representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. Trained service animals are allowed in the airport any time. Before sharing sensitive information, make sure youre on a federal government site. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. Please verify your airline's policy prior to your trip to the airport. If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. Please be aware that animals that are not traveling with their owner or being shipped by air are not allowed inside the terminal. Finish enrollment at any CLEAR airport location next time you fly. Connecting Flight? Airport: Portland International Airport (PDX) Terminals: 1 terminal with 4 concourses - B, C, D, and E. Airport Address: 7000 NE Airport Way, Portland, OR 97218. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. TWIC Apply for a TWIC card. . Be sure to put your name, address and phone number on all your luggage and carry-on items. The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . HAZMAT Oregon Department of Transportation The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. You can view and apply for available jobs at PDX on the PDX Jobs Board. You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. I love small local airports. Federal directives allow only two carry-on items per passenger. The lower level roadway can become congested. There is a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. If you are a qualifying mileage program card holder, a JetBlue Even More Space and Even More Speed customer, a First Class or Business Class passenger, or are traveling from Portland to Seattle using the B/C security checkpoint, you may also use the Express Lane to get through security checkpoints a little faster. Security Checkpoint Screening. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . This does not include items such as hair dryers, electric shavers or electric toothbrushes. The TSA also struggles with long lines and can take a while. However, after you have gone through security, you may purchase food to take on the airplane. For more information, contact your airline. TSA COORDINATION CENTER CONTACT NUMBERS UPDATED NOVEMBER 13, 2018 STATE AIRPORT TSA CONTACT NUMBER AL. A passport and additional documentation may be required if you are traveling internationally. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. You must use your full name as it will appear on your airline reservations. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. PDX is open 24 hours a day, 7 days a week. Animal Air Travel Staffed Daily from 6 a.m. 9 p.m. Lost Something?