I loved the bag, it's great, and super fast delivery, thank you. New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews. It looked absolutely beautiful on the site. I love your collections every year. 2023 Trustpilot A/S. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. I ordered the wrong size and had to return the item. Received the order but the box looks like its thrown somewhere. Wonderful experience, I love my product!!!! It was it left to sit in the pouring rain. Our native-speaking Customer Care team is available 24/7 to support you. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. And then I received my scarf .. wonderful. Revoke a Website or App's Access to your Login with Amazon Information. Customer Care; Track an Order; Create a Return; FAQs . Find out how we combat fake reviews. Because of this I wouldnt order again.. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Fabulous Quality and Design! Verification can help ensure real people write reviews about real companies. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Sizing is great, the quality is superb and I will certainly reorder from the website. We also ensure all reviews are published without moderation. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. All previous emails sent to you from my private email prior to involving PayPal were ignored. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Pretty things in your Shop Jacquemus is great!!! | Read 41-60 Reviews out of 545 Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Date of experience: 19 January 2023 MO My experience was amazing! . Awful brand terrible business. My experience was amazing! When it was delivered I wasnt home. They where very helpful great experience with them. Training: 11 weeks, Monday-Friday. It was left on my porch in the pouring rain for two days. I love my experience so far and definitely will buy more. The return process was perfect and easy! I think they assume people wont call and they will just keep your money. Got this a gift for my wife, she fell in love with it! your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. Here are 8 tips for writing great reviews. ;). Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. If you are not getting responses or your item hasnt shipped after a long period of time, call them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Here are 8 tips for writing great reviews. What should i do. We also ensure all reviews are published without moderation. I ordered the wrong size and had to return the item. was ok but the delivery with UPS was HORRIBLE. Two days later I received my tracking and got my packages. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . - Reliable internet access for 4-hour periods of time. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. I love your collections every year. Take a brief survey about today's visit . And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Incredible quality, lots of compliments. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Therefore it looks old or used. Im a big time jacquemus fan and have been for years. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. The delivery was made very quickly and arrived in very good condition. Anyone can write a Trustpilot review. It was it left to sit in the pouring rain. After 60 days, we will attempt to assist with repairs and/or obtaining . Much better of you used dhl not ups. Also the condition of the leather was really bad. or fill in the form below. Overall it was great! I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. My order arrived in no time and im super happy! was ok but the delivery with UPS was HORRIBLE. Kendall's Edit; . Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Beautiful design.Thank you so much for adding beauty in our lives and this world. Fabulous Quality and Design! designers to increase customer base. FWRD Customer Service. Will definitely order again! The material is great, the fit is great, so pretty. Here are 8 tips for writing great reviews. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. Fast delivery, very nicely packed.Amazing product. The bag is okay but a bit dusty and dirty. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Suggested companies are based on peoples browsing tendencies. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. I am still waiting for the product and I have not received any email when they will send to me . Ive ordered a top from the site last year and had 0 issues. They have no phone to US because they are French based and . We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Coinbase customer service number. $100 coupon code. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Buy collage-effect dresses and separates online now at NET-A-PORTER. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. With my coupon I ordered jeans and they were send in two days, received three days later. Thank you for the fast delivery. Thanks for the customer experience as well. The packaging, payment, etc. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. This is unacceptable. Position: Remote Customer Support. But obviously they have some customer service issues at the moment. + Additional pay incentives as well as monthly . Product well represented in PDP (would be nice to get a closer shot of the material). Thank you very much.I especially loved the packaging- as always :). Outstanding Customer Service! It wont even fit a card in there. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Fabulous Quality and Design! I love my bag! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Call Us. The pants were the perfect color, fit well and well made! From the package to the product. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Avoid. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Incredible quality, lots of compliments. I ordered the Grand Bambino bag. Lists Featuring This Company Shoes Companies I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. I love JACQUEMUS! They are so dope and very light so dont pull on the ear lobes. Find out how we combat fake reviews. This is unacceptable. | Read 21-40 Reviews out of 698 I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. The website is very userfriendly, I found everything great. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Call now to get direct help from coinbase customer support executives. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. Anyone can write a Trustpilot review. To find out more, please visit our Privacy Policy. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Will definitely order again! Select a Default Payment Method. Call now to get direct help from coinbase customer support executives. I love your website design, I love your brand. It goes against our guidelines to offer incentives for reviews. Thank you for the fast delivery. 2023 Trustpilot A/S. The website is very userfriendly, I found everything great. Quality is great! In addition, the fact of sending us a little booklet I find it super cool. . Contact them on WhatsApp, they always answer. Cookie Notice Press question mark to learn the rest of the keyboard shortcuts. Companies can ask for reviews via automatic invitations. But except that, everything was very good. When I tried to find the support form it appeared, that your site doesn't work properly. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. Delivery was left on doorstep whilst I was at work. 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You dont have to buy many Designer things to know that luxury products are sent in box. 2023 Trustpilot, Inc. All rights reserved. The return process was perfect and easy! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Everything was amazing. I love my bag! He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. We use dedicated people and clever technology to safeguard our platform. From the package to the product. I would have expected more for that money. Fabulous Quality and Design! I received mine within 2 days of ordering and I live in Canada! Ordered a bag and returned it. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Worldwide Shipping. Love the quality & style of the hat & quick delivery! Everything was amazing. Product shipped out in a timely manner and arrived well packaged. I love my bag! The item was shipped very quickly to the Netherlands . When it was delivered I wasnt home. Buy Jacquemus bags and get Free Shipping & Returns in USA. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. I am very happy with my purchase! We offer free 2 day shipping on all US orders. This is unacceptable. From the package to the product. + Paid training & PTO. Pretty things in your Shop Jacquemus is great!!! - 10 Hour availability per week. My experience was amazing! I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Continuez, vous etes parfait.Tres belle journee. Companies can ask for reviews via automatic invitations. Beautiful experience! I ended up ordering from FarFetch and the bag will arrive Tuesday. I love Jacquemus company with its amazing product. I shouldnt have to call France. It goes against our guidelines to offer incentives for reviews. We use dedicated people and clever technology to safeguard our platform. les paul bolt on neck replacement,